Customer Reviews | Warner Service HVAC & Plumbing

Wanda C

A heat pump to beat all heat pumps. When shopping for an HVAC contractor it is imperative that a homeowner educate themselves in advance. Learn about the different types of equipment, the benefits of each, costs, efficiency, lifespan, warranties, and maybe most importantly is your distribution of conditioned air in your living space. Of course by that I am referring to ductwork and how air moves throughout your space. Great airflow is the beginning of comfort, finding someone who understands that is paramount. Earlier this week, not a moment too soon given the extreme heat we are facing in the Susquehanna Valley, we had a Daikin Fit 2 ton heat pump installed at our home. This system is a fully variable speed modulating/communicating system. This system replaces a nearly 30 year old oil forced air furnace and dinosaur of a central AC. No more $1500.00 oil bills at the beginning of the heating season, no more smells of exhaust and carbon monoxide alarms going off on windy days, no more uncertainty of annual costs…just clean, reliable, quiet, energy efficient heating and cooling. Words/phrases like wow, I never thought, I’ve never been so comfortable, and I can’t hear it come to mind when speaking about this new system. To say we are impressed or pleased is a gross under-representation of how happy we are. The humidity in the home is finally under control. The temperature is even in every room. No more noisy floor fans, obnoxious window units, and wildly different temperatures room to room. No more humidifiers sitting around the house in the winter to clean and listen to. This new system does it all, literally everything. A simple command to Alexa, a quick swipe on your smart phone, or a touch of the Daikin One+ thermostat and our adjustments have been made from anywhere in the world where there is an internet connection. A gentle blue glow on the wall indicates the system is actively cooling the home while an orange glow signifies heating is in progress. Jeff, Levi, and the distinguished installers and designers at Warner made it possible. After having other companies quote as any responsible homeowner would do, it was clear within minutes that these were the folks for the job. They were early to their appointment, had clean vehicles, professional, and spelled out exactly what to expect from start to finish. They even got our system installed ahead of schedule. Day one was crazy awesome. The old junk was removed and hauled away and existing duct modifications began. Day two wrapped up the new design changes, the overwhelming remainder of the install, wiring, and other checks. Day three only lasted four hours and consisted of commissioning and startup of the new system. We literally went from old, inefficient, and outdated to modern, sleek, and amazing in about 20-24 hours of total work. Looking back, our biggest regret is waiting so long. For years we dealt with what we had because we didn’t realize we could do this and actually afford it. Call Warner for your home comfort needs, ask about the Daikin Fit for your home, and begin your journey to being part of the Warner family and comfort exceeding your expectations. We even capture our condensate water to water our plants with! A win for us and the environment we cherish.

James Devilbiss

The two reasons I work with Warner Service are: I have never had to have a call back and, more importantly, the talent of the people. Your people are in the top 1% of the many companies I have worked with in both private and commercial repairs and construction.

Milt Higgins

It's been a great experience, and a vast improvement over our previous service vendor. Your staff has been so professional, and really know their stuff!

Scott Hollis

As usual the guys who came out were professional and explained what they were doing. Very happy with the service I get from Warner.

Helen Hahn

My water heater needed to be replaced, and I was pleasantly surprised to hear that they could do the work the very next day after I called. That's a plus for any plumber in my book!

Bret McFarland

Your technician was an expert. Same polite, professional care I get from Warner Service year after year for my Trane system.

Kathryn Martin

The salesman worked with my husband and myself to provide the most competitive price and service compared to several other Trane comfort specialists in the Frederick area...My husband was very impressed with the technician...He was very knowledgeable, friendly and made sure that the installation meet our expectations.

Thurman Fiery

Technician was professional and efficient. Very pleasant too!

Brian Sheffer

Technician was professional, knowledgeable, and polite. I am impressed! (Dawn Hawes). Installation of our boiler and the consequent years of service on that boiler have been wonderful. Your folks are always pleasant.

Kevin Stevens

Service technician was very knowledgeable about the problem and showed me exactly where the problem was located; they were honest and forthright about the next steps required to fix an expensive problem.

Susan Davis

They fixed mistakes that other plumbers made and were very knowledgeable and reassuring.

Barbara

Thanks for excellent service on my AC/Heat Unit and for taking time to explain the need for a new capacitor. You also had to deal with the sudden Myersville power outage at my development...Warner Service is lucky to have you as a staff member.

Dan & Carolyn

Both the technician and his assistant were outstanding....They were both very customer friendly and courteous...System checks during and after the job were very thorough...Bottom line: couldn't have asked for a more thorough, competent and customer friendly installation team...Another shining example of why we always use Warner for our HVAC needs.

- Liz

Thank you so much for your help and patience with our AC issue. I really appreciate your kindness and professionalism. I also want to give a huge shout out to the technician who came today...Not only did he analyze and take care of the issue promptly, he was personable and professional, as well.

-Yaseen

Very polite and detailed in their checks and explanations. Very positive experience and great customer skills.