TERMS AND CONDITIONS

Terms & Conditions

Effective Date: August 2025

Welcome to Warner Service (“Company,” “we,” “us,” or “our”). By signing up for or using our SMS messaging service, you agree to these Terms & Conditions.

Program & Brand Identification

Program Name: Warner Service Text Alerts (Warner Service)
We operate a text messaging program to provide appointment reminders, service updates, and occasional promotions to our customers. Delivery of messages is subject to effective transmission by your mobile carrier and is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages.

Opt-In Consent

By providing your mobile number and affirmatively opting in, you consent to receive SMS/MMS messages from Warner Service. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Please see our Privacy Policy for how we collect and use your information.

How You Opt In

You may opt in by:

  • Selecting the SMS consent checkbox during online booking or form submissions on our website;
  • Providing verbal consent to our customer service team during phone scheduling (consent is recorded in our system);
  • Confirming your consent via an initial opt-in text message sent to your mobile phone.

1. Types of Messages

You may receive any of the following message types from us:

  • Appointment Reminders (e.g., upcoming service calls)
  • Informational Notifications (e.g., account updates, service alerts)
  • Promotional Offers (e.g., specials, new products or services)

2. Message Frequency

Message frequency may vary based on your interactions with us and the services you request. For example, you may receive multiple messages per scheduled appointment (including confirmations, reminders, updates, and follow-ups), as well as additional informational or promotional messages throughout the year. There is no set limit on the number of messages you may receive, but we strive to keep communications relevant and useful.

3. Message & Data Rates

Standard message and data rates may apply. You are responsible for any charges assessed by your mobile carrier.

4. Carrier & Delivery Disclaimers

Delivery of messages is subject to effective transmission by your mobile carrier and is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages.

5. Customer Care & Support

If you need assistance, you can:

6. Opt-Out Instructions

You can stop all SMS/MMS communications at any time by replying STOP to any message. After confirming your opt-out, we will send one final message to acknowledge your request and then cease further messages.

Reminder: To stop receiving text messages, reply STOP at any time; you will receive a confirmation message.

7. Consent & Privacy

By opting in to receive SMS messages from us, you consent to these Terms & Conditions and to our Privacy Policy, which explains how we collect, use, and protect your personal information.
We do not sell, rent, or share your mobile number with third parties for their marketing purposes. Your number is used solely to deliver the messages you have requested from Warner Service and to operate our messaging program.
View the Privacy Policy: https://warnerservice.com/privacy-notice

8. Company Information

Warner Service, LLC
217 Monroe Ave.
Frederick, MD 21701

9. Changes to These Terms

We may update these Terms & Conditions at any time. The “Effective Date” above will reflect the date of the most recent changes.

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When shopping for an HVAC contractor it is imperative that a homeowner educate themselves in advance. Learn about the different types of equipment, the benefits of each, costs, efficiency, lifespan, warranties, and maybe most importantly is your distribution of conditioned air in your living space. Of course by that I am referring to ductwork and how air moves throughout your space. Great airflow is the beginning of comfort, finding someone who understands that is paramount.

Earlier this week, not a moment too soon given the extreme heat we are facing in the Susquehanna Valley, we had a Daikin Fit 2 ton heat pump installed at our home. This system is a fully variable speed modulating/communicating system. This system replaces a nearly 30 year old oil forced air furnace and dinosaur of a central AC. No more $1500.00 oil bills at the beginning of the heating season, no more smells of exhaust and carbon monoxide alarms going off on windy days, no more uncertainty of annual costs…just clean, reliable, quiet, energy efficient heating and cooling.

Words/phrases like wow, I never thought, I’ve never been so comfortable, and I can’t hear it come to mind when speaking about this new system. To say we are impressed or pleased is a gross under-representation of how happy we are. The humidity in the home is finally under control. The temperature is even in every room. No more noisy floor fans, obnoxious window units, and wildly different temperatures room to room. No more humidifiers sitting around the house in the winter to clean and listen to. This new system does it all, literally everything. A simple command to Alexa, a quick swipe on your smart phone, or a touch of the Daikin One+ thermostat and our adjustments have been made from anywhere in the world where there is an internet connection. A gentle blue glow on the wall indicates the system is actively cooling the home while an orange glow signifies heating is in progress.

Jeff, Levi, and the distinguished installers and designers at Warner made it possible. After having other companies quote as any responsible homeowner would do, it was clear within minutes that these were the folks for the job. They were early to their appointment, had clean vehicles, professional, and spelled out exactly what to expect from start to finish. They even got our system installed ahead of schedule. Day one was crazy awesome. The old junk was removed and hauled away and existing duct modifications began. Day two wrapped up the new design changes, the overwhelming remainder of the install, wiring, and other checks. Day three only lasted four hours and consisted of commissioning and startup of the new system. We literally went from old, inefficient, and outdated to modern, sleek, and amazing in about 20-24 hours of total work.

Looking back, our biggest regret is waiting so long. For years we dealt with what we had because we didn’t realize we could do this and actually afford it. Call Warner for your home comfort needs, ask about the Daikin Fit for your home, and begin your journey to being part of the Warner family and comfort exceeding your expectations.

We even capture our condensate water to water our plants with! A win for us and the environment we cherish.

Wanda C.
5 blue stars
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The two reasons I work with Warner Service are: I have never had to have a call back and, more importantly, the talent of the people. Your people are in the top 1% of the many companies I have worked with in both private and commercial repairs and construction.

- James D .
5 blue stars
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It's been a great experience, and a vast improvement over our previous service vendor. Your staff has been so professional, and really know their stuff!

Milt H.
5 blue stars
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As usual the guys who came out were professional and explained what they were doing. Very happy with the service I get from Warner.

- Scott H.
5 blue stars
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Your technician was an expert. Same polite, professional care I get from Warner Service year after year for my Trane system.

- Bret M.
5 blue stars
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The salesman worked with my husband and myself to provide the most competitive price and service compared to several other Trane comfort specialists in the Frederick area...My husband was very impressed with the technician...He was very knowledgeable, friendly and made sure that the installation meet our expectations.

- Kathryn M.
5 blue stars
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Technician was professional and efficient. Very pleasant too!

- Thurman F.
5 blue stars
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Technician was professional, knowledgeable, and polite. I am impressed! (Dawn Hawes). Installation of our boiler and the consequent years of service on that boiler have been wonderful. Your folks are always pleasant.

- Brian S.
5 blue stars
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Service technician was very knowledgeable about the problem and showed me exactly where the problem was located; they were honest and forthright about the next steps required to fix an expensive problem.

- Kevin S.
5 blue stars
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They fixed mistakes that other plumbers made and were very knowledgeable and reassuring.

- Susan D.
5 blue stars